Privacy Policy

Effective Date: October 29, 2023

1. Introduction

Welcome to DocMobil! We are committed to protecting your privacy and providing secure telemedicine services. This privacy policy outlines how we collect, use, disclose, and protect your personal and health information. By using our platform, you agree to the terms and practices described herein.

2. Information We Collect

2.1 Patients:

• Personal Information: Name, contact information (including email address and phone number). • Health Information: Medical history, health records, current medical conditions, symptoms, and treatment preferences. • Payment Information: If applicable, billing information for services provided.

2.2 Doctors:

• Personal Information: Name, contact information (including email address and phone number). • Professional Information: Medical credentials, qualifications, specialization, and licensing information. • We collect this information through registration, user profiles, communications with healthcare providers, and your use of our platform.

3. Use of Information

We use your data for the following purposes: • Providing telemedicine services, medical diagnosis, and treatment planning. • Facilitating communication between patients and healthcare providers. • Administering and improving our platform. • Conducting research and analytics to enhance our services.

4. Data Sharing

4.1 With Healthcare Providers:

We share patient information with healthcare providers to enable the provision of medical services. Doctors may access patient records, treatment history, and medical information for diagnosis and treatment.

4.2 With Third-Party Service Providers:

• We may share your data with third parties in the following circumstances: • Compliance with legal obligations: We may disclose information when required by law, regulatory agencies, or legal proceedings.

5. Data Security

• We take rigorous measures to protect your personal and health information: • Data Encryption: Data in transit and at rest is encrypted. • Access Controls: Only authorized personnel have access to your data. • Data Integrity: We employ data integrity safeguards to ensure the accuracy of your information.

6. Cookies and Tracking

We may use cookies and tracking technologies to enhance your user experience. These technologies may collect information about your interactions with our platform and may be used for: • Site Analytics: Analyzing platform usage and performance. • Personalization: Customizing your experience. • User Preferences: Remembering your settings and preferences. You can manage your cookie preferences through your browser settings.

7. User Rights

You have the following rights regarding your data: • The right to access your data. • The right to correct inaccuracies in your data. • The right to request the deletion of your data. • The right to request the portability of your data. To exercise these rights or inquire about your data, please contact us at contact@docmobilapp.com.

8. Consent

By using our telemedicine platform, you consent to the collection and processing of your data in accordance with this privacy policy. You may withdraw your consent at any time, but doing so may affect your ability to use our services.

9. Changes to the Privacy Policy

We may update this privacy policy to reflect changes in our data handling practices or to comply with evolving legal requirements. We will provide notice of significant changes on our platform.

10. Contact Information

If you have questions or concerns about your privacy or this policy, you can reach us at: DocMobil 66 West Flagler Street, Suite 900 Miami, FL 33130 Email: contact@docmobilapp.com